Executive Summary
The client is a leading multinational technology company renowned for its innovative consumer technology products. With a diverse portfolio that includes search engines, cloud computing, software, and hardware, the company continues to shape the future of technology and improve the daily lives of millions around the world.
The client faced significant challenges with a fitness app connected to wearable devices. The challenges included ensuring precise and reliable data collection to support actionable insights, addressing diverse user needs to validate inclusivity across demographics, and achieving seamless compatibility across multiple brands and models to deliver consistent performance and a dependable user experience.
eInfochips delivered a comprehensive usability testing to enhance the performance of fitness apps and wearable devices. This included rigorous sensor calibration, extensive usability testing, and real-world performance validation to ensure accurate health tracking. By involving a diverse group of testers, the solution emphasized inclusivity and verified seamless data synchronization across multiple brands. The outcome was a reliable, user-friendly product designed to meet the varied needs and conditions of users.
Project Highlights
- Measured health sensor accuracy for wearables
- Tested 15 activities across various intensities and settings
- Achieved 99% data upload success and 30% faster sync
- Recruited diverse testers for usability and accessibility
- Conducted Human Factors Testing (Formative & Validation)