Executive Summary
The client is a leading supplier of office furniture, with a strong portfolio of technology based productivity and collaboration tools for Office Automation. The plan was to reduce the overall ownership expenses with limited investments on new features, without compromising on the product quality.
The solution was to engage a partner to provide enhancements, release management and customer support. This would address the complexity of working on 15+ OS variants with interoperability with various whiteboard devices. The ideal partner woul have expertise on hardware and software integration, in addition to application software sustenance.
The client accrued benefits of a lower cost of ownership, that enabled them to profitably address emerging markets. Today, the solution is deployed across Asia, Europe and Americas, and enables productive meetings and interactive education for millions of people.