The client is a leading supplier of intelligent cash vending machines across the world. The client had developed a module that did not meet the accuracy requirements for cash dispensers. They wanted to reduce the error count to one in every 100K transactions, with minimal product enhancement investments.

The solution was to engage a specialist partner for system software development and testing, to provide enhancements, detect fixes, conduct release management and deliver customer support. The ideal partner was required to have expertise in hardware and software integration. Independent QA was also essential to achieve industry-leading accuracy, performance and reliability standards.