Retail industry has always faced heavy losses due to pilferage. Though loss prevention officers and video surveillance do their part to stop theft and pilferage, it does not completely solve the problem of losses faced by retail stores. Video Management Software can help stores counter such problems and also help them gain insights to improve business processes. Video Management Software(VMS) can be an ideal solution for any retail store that wants to offer quality service consistently to their customers. VMS can help leverage insights on security and surveillance, improve customer experience, explain buyer behavior and understand the effectiveness of marketing strategies and product placements.