CloudOps for Connected Fuel Dispensers

Executive Summary

Azure SaaS Ops, development, and support for containerized architecture for cloud IoT and user application workloads
eInfochips provided 24*7 Azure Infrastructure/Application Monitoring for cloud landscape for 17+ services across IoT data management, operational analytics stack for improving deployed device availability.

Client

Fuel dispenser manufacturing division of a US based industrial conglomerate.

Project Highlights

Challenge

The client was facing issues with

  • High fuel dispenser downtime and related field issues across network
  • Lack of centralized incident management process for cloud workloads
  • Insufficient in-house resource coverage to support critical issues on time
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