Building the Future of EV Charging: A Full-Stack Transformation Story
To benefit from the dramatic growth in the EV space, a global OEM and aftermarket provider of thermal and electrical solutions needed to move beyond hardware and deliver an integrated, software-led experience.
The Key Challenges
Longer release cycles due to reliance on third-party platforms.
Limited control over the solution and rising operational costs.
Lack of proprietary cloud or mobile infrastructure slowed rollout of differentiated features.
Regulatory and cybersecurity compliances, UL certifications and ISO15118 (V2G) readiness.
Grid integration and monetization via a connected ecosystem.
At a Glance
Industry: Electric Vehicle
Challenge: Scale infrastructure that can support 1M+ chargers while reducing TCO
We delivered an end-to-end solution, from hardware and software apps to cloud infrastructure. A fully owned, open standards-based ecosystem that could scale to 1 million+ chargers.
Key Deliverables
Multi-Tenant EV Charger Management Platform
Built on OCPP, the web-based platform offers role-based access, real-time charger monitoring, remote diagnostics, energy analytics, and OpenADR 2.0b support for grid integration.
Smart Charging Mobile App
A cross-platform, multilingual app with features such as scheduling, usage tracking, and voice assistant support (Alexa, Siri), tailored for both residential and commercial users.
Cloud-Native Infrastructure on Azure
Key features of the cloud infrastructure include: scalable microservices, OTA updates, telemetry, and disaster recovery.
Hardware & Firmware Development
From component selection to NEMA4/IK10 compliant design, UL-certified hardware with 4G/LTE, Wi-Fi, BLE, and NFC connectivity we played a role across the entire PDLC. The device is designed for ISO15118-compliant plug-and-charge and V2G functionality.
Ecosystem Integration
Seamlessly integrated with grid aggregators (e.g., EnergyHub, AutoGrid), payment providers (e.g., Stripe, Payter), and voice assistants (e.g., Alexa, Google, Siri) to unlock new revenue streams and user experiences.
Before vs. After Snapshot
Capability
Before
After
Cloud Infrastructure
Dependent on external e-MSPs
Azure-based, modular, in-house CMS
Mobile App
None
Cross-platform, user friendly, voice-ready
Hardware Certification
Slow & externally managed
UL, ISO15118, OpenADR-ready
TCO
High
40% reduction
Partner Integration
Limited
5+ DERMS and payment partners onboarded
The project was recognized as a standout case study by ISG for engineering-led transformation and a platform-based approach to support a business strategy.
Business Impact
40% Lower TCO
Achieved through automation, remote monitoring, and reusable components.
30% Fewer Support Issues
Enabled by real-time diagnostics, alerts, and streamlined over-the-air firmware updates.
45M+ Gallons of Fuel Saved
Through deployment of EnergyStar-certified chargers and demand response integration.
Looking Ahead
With a scalable, integrated platform in place, the client has evolved from a hardware vendor to a full-stack EV charging innovator. They are now positioned to:
Expand into commercial fleet and public infrastructure markets
Launch next-gen Pro variants with advanced capabilities
Monetize data and utility partnerships through dynamic pricing and sustainability metrics
Ready to Electrify Your Future? If you are looking to shift from hardware-heavy operations to a cloud-native, service-first EV business, we are here to help.
Let us build the next charging innovation—together. Contact us to learn more.
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